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Monitoring and complaints management

Quality assurance of the data offered by the RDCs


The RatSWD decided to establish a monitoring commission for quality assurance in July 2016. Its main task is to collect and evaluate regular reports from the RDCs. The commission is also responsible for monitoring whether the requirements for preliminary accreditations are met.

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Complaints office

The complaints office serves to address data provision-related problems between data users and the RDCs.

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