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Monitoring and Complaints Management

Quality assurance of the data offered by the RDC.


In July 2016, the RatSWD decided to establish a monitoring commission for quality assurance. Its main task is to collect and evaluate the regular reports of the RDCs. Furthermore, the commission verifies the fulfilment of the requirements in case of preliminary accreditations.

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Complaints Office

The complaints office offers the possibility to address problems of data provision between data users and the RDCs to the RatSWD.

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